1. Operator
The personal data controller is:
crystail, s. r. o.
Headquarters: Tallerova 4, 811 02 Bratislava – Staré Mesto district
ID: 56984979
Email: crystail@crystail.sk
Phone: 0905 702 291
2. Purpose of the processing of personal data
We process personal data for the following purposes:
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handling enquiries via the contact form,
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order processing,
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collection of analytical data (e.g. for web optimization),
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enabling comments.
3. Scope of the processed data
We process the following categories of personal data:
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first and last name,
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email address,
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phone number,
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IP address,
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billing information,
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message from the contact form.
4. Legal basis for processing
We process personal data:
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on the basis of the data subject’s consent (e.g. when filling in a form),
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or on the basis of the performance of a contract (e.g. for orders).
5. Data retention period
We store data for a standard period of time, i.e. for the time necessary to fulfil the purpose of processing and in accordance with applicable legislation (e.g. tax and accounting regulations).
6. Disclosure of data to third parties
We do not disclose your data to any third parties, except where we are required to do so by law.
7. Analytical tools
We use analytics tools on our website, such as Google Analytics, to help us monitor and improve the performance of the website. These tools may collect anonymised data about visitor behaviour (e.g. IP address, device type, browser).
8. Advertising tools
There may be an active advertising tool on the site, such as Facebook Pixel or Google Ads, which may collect data to serve targeted advertising.
9. Rights of the data subject
You have the right:
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request access to your data,
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correction or deletion of data,
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restrict their processing,
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object to processing,
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file a complaint with the Office for Personal Data Protection of the Slovak Republic.
10. Contact
If you have questions or wish to exercise your rights, please contact us at crystail@crystail.sk.